Contact us

Like to know more about Mondial Assistance and our innovative solutions for customers and clients? If so, please get in touch with us.

If your inquiry is regarding an existing travel insurance policy or claim, please use the claims email link below and provide us with your name and policy number.

General Contact Information

Mondial Assistance
2805 North Parham Road
Richmond, VA 23294
United States

Telephone: (800) 628-4908

Email:
info@mondialUSA.com - For general inquiries
HR.responder@mondialUSA.com - For HR inquiries
claimsinquiry@mondialUSA.com - For claims inquiries

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Global Sales

Ricky Horwitz
Vice President, Strategic Partnerships USA

Telephone: (804) 673-1520

Fax: (804) 673-3570

Email: ricky.horwitz@mondialUSA.com

Specialty Products

Steve Utley 
Vice President, New Market Development USA

Telephone: (804) 673-1408

Fax: (804) 673-1587

Email: steve.utley@mondialUSA.com

Travel Industry

Jason Rice
Vice President, Sales USA

Telephone: (804) 673-3573

Fax: (804) 673-3570

Email: jason.rice@mondialUSA.com

Canada Contact

Mondial Assistance Canada General Administration
4273 King Street East

Kitchener, ON
N2P 2E9
Canada

Telephone: (519) 742-2800 (collect calls accepted)

Toll Free: (800) 461-1079

Email: infocanada@mondial-assistance.ca