Assistance Services

As a leading provider of global medical and travel assistance, we can help your customers who need emergency medical evacuation and travel assistance overseas. What sets us apart from other companies is our ability to pre-authorize hospital admissions and guarantee payments through our network of over 400,000 credentialed and contractual providers. Our team of 28 doctors have visited and evaluated over 1,200 hospitals in 180 countries to find the best care available throughout the world, assessing the appropriateness of each facility for a patient's unique condition and needs.

Your benefits:

  • Creates loyalty
  • Provides unique differentiation
  • Extends your network globally
  • Offers a seamless purchase experience
  • Provides 24/7 access to multilingual associates
  • Access to expertly trained international fraud detection associates
  • Differentiation in acquisition campaigns
  • Bundles with business packages

Your customers' benefits:

  • Vast network of physician-credentialed medical providers in over 180 countries
  • Medical care monitoring, assistance with pre- and post-treatment planning and home-bound travel arrangements
  • Replacement of lost tickets, cash, documents, legal assistance, and pre-trip information
  • Guaranteed payments and pre-authorized hospital admissions limiting out-of-pocket expenses

Contact Us

For more information about our assistance services, contact:

Steve Utley
Director of Sales, Specialty Markets USA
Telephone: (804) 673-1408
Email: steve.utley@mondialUSA.com