Mondial Assistance
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Concierge Services
You can't travel with your customers, but our concierge services can.
A cruise customer needs a flight booked while she's away. We'll take care of it. A business traveler needs a computer rented or a tee time booked. We've got it covered. We'll even make restaurant reservations, secure concert tickets and purchase specialty gifts- whatever your customers need, whenever they need it.
Not only can our concierge services help your customers out of pinch, but they can also help differentiate your business and stretch your network to reach around the globe. Our 24/7, multilingual hotline is a "white-labeled" service, so when your customers call, they have a seamless service experience.
Being miles and miles away from home - and from you - can be challenging for your customers. But Mondial Assistance goes the extra mile to make it easier for them.
From Our Customers
When one of our customers wanted to take his 10-year-old son to Super Bowl XL, he called the concierge service that Mondial Assistance had designed and custom-branded for his credit card provider. He spoke with a knowledgeable and friendly customer service associate who found him a package that included game tickets, ground transportation, and even the chance to meet some of the players.
Contact Us
For more information about our concierge services, contact:
Steve Utley
Director of Sales, Specialty Markets USA
Telephone: (804) 673-1408
Email: steve.utley@mondialUSA.com
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